How can we help?
Momentum is a surf-training coach: you log your sessions, and your coach gives you one thing to work on before the next one.
GET IN TOUCH
Anything at all: a problem, a question, or something that should work differently. We read every message and reply as soon as we can.
How Momentum works
01
You log a session
Where you surfed, how it went, and footage if you have it.
02
A coach reads it
Your surfing, your conditions, and what you have been working on.
03
You get one thing
Not a report card. One thing to take into the next session.
Questions we get
- How do I get in?
- Momentum is in a private beta, so it is invitation only for now. You can leave your details on the home page and we will email you when a spot opens.
- What does it cost?
- Nothing while the beta runs. Everyone testing the app has every feature, and there is no subscription to cancel.
- Who is actually coaching me?
- A real surf coach. Your footage and your notes are read by a coach, and what you get back is written from what they saw in your surfing, not from a generic template.
- Something is broken. What do I do?
- If you are already testing the app, use the report button in the corner of any screen. It sends a screenshot and what the app was doing at the time, so we do not have to ask you to reproduce it. Otherwise email us and describe what happened.
- My video will not upload.
- Check that you are on a connection that can carry it, then try the upload once more from the start rather than retrying the failed one. If it fails again, email us: tell us roughly how long the clip is and what phone you are on, and we can see the failure from our side.
- How do I get my data, or delete my account?
- Both are yours to do, in the app, without asking us. Settings has a screen showing what we hold on you, and Danger zone at the bottom of Settings deletes your account and everything in it.
- I want to talk to a person.
- Email support@onmomentum.co. It is read by the people who build Momentum, not a queue.